Help center

How can we help?

Answers to common questions about accounts, billing, training, and workspaces. Still stuck? Contact support.

Popular topics

Getting started

Create an account, claim starter credits, and run your first job.

Billing & credits

How credits work, what actions cost, and managing usage.

Training jobs

Data formats, job status, and troubleshooting failures.

Workspaces

Using chat, support, tutor, writer, and translator UIs.

API & keys

Creating scoped keys and calling endpoints.

Account & security

Login, password, and data handling.

Quick answers

  • -How many credits does a fine-tune cost?
  • -Which base model should I choose?
  • -How do I export or delete my data?
  • -Why did my training job fail?
  • -How do I rotate an API key?

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